Information We Collect

We collect only the information we need to run PakWin, protect your account and improve your experience.

Information You Give Us

• Your phone number or email and your password when you register.
• Your JazzCash or Easypaisa account number and your transaction records when you deposit or withdraw.
• The details you send when you contact our support team, including transaction IDs and screenshots.
• The referral code you enter or share.

How We Use Your Information

We use your information to:

• Create and manage your account.
• Process your Deposit and withdrawals.
• Credit your bonuses, VIP rewards and referral commissions.
• Show you games that match your taste through our recommendation system.
• Detect and block fraud, fake accounts and unfair play.
• Reply to your support requests.
• Send you notifications about bonuses, events and updates, based on the settings you choose.
• Fix bugs and improve the speed and design of the website and app.
• Comply with the law when a legal obligation applies.

We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies to remember your preferences, measure traffic and improve our pages. You control cookies through your browser settings. You can block or delete them at any time, but some parts of the website may work less smoothly afterward.

We may also use analytics and advertising services from third parties. These services place their own cookies and collect information such as your browser type, pages viewed and approximate location. Each provider follows its own privacy policy, and we encourage you to read them.

How We Share Your Information

We share your information only in these situations:

• We pass the details needed to complete your JazzCash or Easypaisa transaction to the relevant provider.
• Trusted partners who host our servers, run analytics, send notifications or help us detect fraud receive limited information, and only for these tasks.
• We share information when a law, court order or government authority requires it.
•  We share information when needed to protect our players, our platform or the public from fraud and harm.
• If PakWin merges with or transfers to another company, your information moves with the service, and we tell you before it follows a different policy.

Changes to This Policy

We update this policy when our services, technology or legal duties change. We post the new version on this page and change the “Last updated” date at the top. Check this page from time to time. If you keep using PakWin Game Online after we post a change, you accept the updated policy.